The Hi-Quality Group recognises that future success depends on earning and maintaining the confidence of its customers by consistently providing products and services in accordance with specified client requirements.

The Hi-Quality Group is committed to the implementation and continual improvement of its quality management system and established best practice complying with the requirements of AS/NZS ISO 9001-2016.

The Hi-Quality Group has established an effective management framework to be able to adequately address stakeholder specific and statutory requirements, such as Acts, Legislation, Standards, applicable Code of Practices and Guidelines.

The Hi-Quality Group consistently provides products and services that meet or exceed the requirements and expectations of our customers through the adoption of quality management practices.

The Hi-Quality Group actively pursues and improves quality through programs that enable each worker to do their job right the first time and every time. All workers including contractors are encouraged to be involved with the development, use and continuous improvement of Hi-Quality Group’s quality management system.

Our long-term goal is to achieve 100% customer satisfaction, strive for excellence and continual improvement in all our activities. This is achieved by integrating strategic planning and budgeting processes with quality processes and procedures.

The Hi-Quality Group defines key organisational processes and activities and monitor to ensure they are functioning effectively. This includes management, sales and administration systems procedures and operational functions.

The Hi-Quality Group has achieved certification under the Quality Management System Scheme (Cert. Code. DF76D40B2F88AAA0CA25817900036468) for AS/NZS ISO 9001-2016.